617-759-1814 
Process-Oriented Dynamic Capabilities (PDF - Version)
Viewing This Product
4 Great reasons to buy from us:
-
Secure Ordering -
365-Day Money-Back Guarantee -
100% Satisfaction Guaranteed -
Easy Returns
- Delivery by email. Can be DOWNLOAD IMMEDIATELY after purchasing.
- PDF eBook eTextbook Only! NO Online Access. NO Physical Book, Can be read on any devices (Kindle, NOOK, Android/IOS devices, Windows, MAC).
- WE NOW ACCEPT CREDIT CARD, PAYPAL payments
- If you need EPUB Version, please contact to us
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.
Estimated between and
Will usually ship within 1 business day.- Delivery by email. Can be DOWNLOAD IMMEDIATELY after purchasing.
- PDF eBook eTextbook Only! NO Online Access. NO Physical Book, Can be read on any devices (Kindle, NOOK, Android/IOS devices, Windows, MAC).
- WE NOW ACCEPT CREDIT CARD, PAYPAL payments
- If you need EPUB Version, please contact to us
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.
Estimated between and
Will usually ship within 1 business day.